How many days do I have to request a price adjustment at Best Buy?

15 days (60 for My Best Buy Plus / Total members), counted from the day you receive the product (start of the return and exchange period), per the store's published policy as of October 17, 2026. Confirm at https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002.

Best Buy price adjustment policy: 15 days (60 for My Best Buy Plus / Total members)

Best Buy says that if it lowers its own price during the return and exchange period, it will match the lower price on request. The standard period for most products is 15 days; My Best Buy Plus and Total members get 60 days for most non-Marketplace products.

Official page read Last verified October 17, 2026

Your deadline

Date counted from: day you receive the product (start of the return and exchange period) My Best Buy Plus / Total member (60 days)

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The details

Window	15 days (60 for My Best Buy Plus / Total members)
Counted from	day you receive the product (start of the return and exchange period)
What it covers	Yes - Best Buy's own lower price, during the return and exchange period
Trigger	Best Buy lowers its own in-store, online or app price during your return and exchange period.
Matching at purchase	At the time of sale Best Buy matches listed Qualified Competitors on new, immediately available items (see the page for the list and exclusions).
Source	Best Buy: Price Match Guarantee Best Buy: Return & Exchange Policy (periods)
Last verified	October 17, 2026

How to request it

Online/app orders: chat or call 1-888-BEST BUY (1-888-237-8289). The Price Match page says you can also check availability from your Order Details page after the order arrives.
Store purchases: ask at the store.

Common exclusions

Marketplace Products, clearance, refurbished and open-box items
Activatable devices (such as cell phones) have a 14-day return period
Some items have different return periods (for example hearing aids and pet training devices: 60 days; litter boxes: 90 days)

Store policies change and the store decides each request. This page summarizes what the store has published as of October 17, 2026; always check the linked source. No affiliate links on this page. Disclosure.

Related stores

Apple (U.S. retail and online store) - 14 days
Target - 14 days
Costco (Costco.com orders) - 30 days
The Home Depot - 30 days

How to ask for a price adjustment · Common sale exclusions · If a store has no policy